Bill of Rights
1. The right to plain-language notice and to acknowledge consent before our software is installed on your computer.
Zango's desktop advertising software is designed to be installed on your computer only after you receive an easy-to-understand explanation of what our software does, what you get for installing our software and how that software can be uninstalled.
Our software should not install before you provide permission to do so. You must be at least 18 years of age to provide this consent. We notify every user who downloads our programs with a post-install confirmation message, complete with information about Zango and how it works, the company’s Best Practices and uninstall information. We re-send a similar notice to you every 90 days.
2. The Right to the entertainment experiences you demand
Consumers are turning to the Internet in ever-growing numbers for greater choice, relevancy and control over their own media experiences. Zango provides you the entertainment experiences you demand by giving you access to a constantly-growing catalog of more than 100,000 pieces of free, sought after online content like videos, games and music, not to mention Internet tools and utilities that are relevant to your individual interests.
3. The right to access online content for free without commercial interruption.
Your Zango content experience is never interrupted by advertisements. Instead, the advertisements that enable us to present content for free are time-shifted, which means they are displayed when you are searching or browsing online for a product or service and are more likely to be making a buying decision. With our desktop advertising software, you never have to wait for a commercial to run before watching a video or have your game paused for “a word from our sponsors.”
4. The right to know which advertisements come from Zango.
If you receive an advertisement from one of our desktop advertising software products, you will know exactly who it came from. Many ad-serving companies don’t label the advertisements they deliver (or even admit that they deliver ads at all). We believe you have a right to that information, so we label every ad we deliver. We also provide a link from each ad to our Web site in case you don’t remember why you have our software or what it does.
5. Upon downloading Zango software, the right to access the entire catalog of Zango content without a corresponding deluge of advertisements.
In the world of television, the more free content you want to access, the more ads you have to see. The same is true to access content on virtually all of the Web’s most popular sites; every video, every game has its set of advertisements. This is not true for Zango users. The number of ads you see generated by Zango’s desktop advertising software has nothing to do with how much or how little of our free content you access and enjoy. The ads you see are targeted and based on how often you use the Web to search or browse for commercial products and services online.
6. The right to online privacy.
Your privacy is one of your most precious assets. We have strict guidelines and practices in place to ensure your online privacy is protected while using our products. Specifically:
- We do not collect personally identifiable information
- We do not use tracking cookies
- We do not transmit, collect or share your Web browsing or purchasing histories
- We do not store your Internet Protocol address
7. The right to maintain control and performance of your computer.
It’s your computer, not ours. When you download our desktop advertising software, it will only do what it clearly says it will do. In other words, your computer should act and perform the same as it did before you installed our software.
8. The right to quickly access technical support and obtain more information about our company.
Sometimes, consumers and others will have questions about our desktop advertising software or our company. We therefore provide prompt customer support to help you get quick answers to questions or concerns. We encourage the use of these tools to help us make our software and the Zango experience even better.
9. The right to easily and completely uninstall any of our applications whenever you want.
We believe that uninstalling our desktop advertising software should be just as easy as installing it – if not easier! Our software can always be easily uninstalled by using “Add or Remove Programs” in the Windows ® Control Panel whether you are online or off. When you uninstall our software, its program code is completely removed. You must reinstall Zango if you wish to access our content catalog again.
10. The right to an awesome experience.
We care most about delivering the entertainment experiences you desire while automating and monetizing relationships between content creators, Web publishers and advertisers of all sizes. This is the essence of our Content Economy vision. It is our goal to make the online economy increasingly valuable for everyone. The rights outlined above are guidelines and parameters by which we operate to ensure you have the desired experience. If at any time we fall short of your expectations or any of the commitments above, please let us know by contacting Zango customer support. We pledge to investigate your concerns and respond promptly.